Looking for a dependable family SUV that won’t leave you stranded or drain your wallet? The Toyota Highlander has built quite a reputation for reliability since its 2001 debut. But does it truly deserve its sterling reputation, or is it just clever marketing? Let’s cut through the hype and examine what real data tells us about Highlander reliability across all generations.
Toyota Highlander Reliability Ratings: The Numbers Don’t Lie
Toyota Highlanders consistently rank above average in reliability metrics. RepairPal gives the Highlander an impressive 4.0 out of 5 rating, positioning it 7th out of 26 midsize SUVs. That’s not just good—it’s excellent in a competitive segment.
The average annual maintenance cost for a Highlander is about $489, which is significantly lower than the midsize SUV segment average of $573. Your wallet will thank you for this difference over years of ownership.
J.D. Power reliability scores frequently exceed 80/100 for most model years, with some standout years hitting 86-88/100. These aren’t just marketing claims—they’re based on real owner experiences.
Highlander Reliability By Generation: Not All Years Are Created Equal
First Generation (2001-2007): The Gold Standard
The first-generation Highlander set a high bar for reliability that subsequent models have worked to maintain.
The 2007 model reached an impressive 88/100 on J.D. Power reliability ratings, making it one of the most dependable vehicles in its class at that time. These early models had:
- Exceptionally durable 3.0L V6 engines that commonly surpass 200,000 miles
- The lowest annual maintenance costs of any generation at around $384
- Simple, proven mechanical systems with fewer electronic complications
While this generation did see 29 recalls, most addressed minor issues rather than critical mechanical failures. If you’re looking at used models, these older Highlanders offer tremendous value despite their age.
Second Generation (2008-2013): Maintaining Excellence
The redesigned second-generation maintained strong reliability scores, with the 2008 model achieving 86/100 from J.D. Power. This generation featured:
- A refined 3.5L V6 engine paired with a sturdy five-speed automatic transmission
- Introduction of more fuel-efficient hybrid options achieving 27-28 MPG combined
- Improved interior space and creature comforts without sacrificing mechanical integrity
This generation hit a sweet spot between modern features and proven reliability, making them excellent used vehicle options today.
Third Generation (2014-2019): Technology Integration
The third-generation Highlander maintained solid reliability while introducing more technology:
- J.D. Power scores averaged 81.6/100—still excellent but slightly lower than previous generations
- Eight-speed automatic transmission introduced in later years improved efficiency
- Hybrid system refinements matched the dependability of gasoline models
- Some fuel pump issues emerged, particularly in 2017-2019 models
The 2018 model year stands out as particularly reliable in this generation, making it a smart used car target.
Fourth Generation (2020-Present): Growing Pains
The current Highlander generation maintains Toyota’s reliability tradition but faces some new challenges:
- Initial 2020 models scored 86/100 from J.D. Power
- The Hybrid Max performance variant introduced in 2024 delivers 265 HP but raises questions about long-term turbo reliability
- New technology has introduced some electronic gremlins
Common issues reported in the newest Highlanders include:
- Fuel gauge inaccuracies causing erratic readings
- Infotainment system lockups and glitches
- A/C condenser vulnerability to road debris
- Battery drainage problems in some models
- Transmission hesitation, particularly in the turbocharged 2.4L engine
Despite these growing pains, the current Highlander still outperforms many competitors in overall reliability.
Common Problems: What Goes Wrong With Highlanders?
Even the most reliable vehicles have weaknesses. For the Highlander, these tend to be:
Fuel System Issues
The 2020-2025 Highlanders have experienced fuel gauge inaccuracies due to software glitches. Some owners report their vehicles suddenly showing empty tanks despite having plenty of fuel, while others have been stranded with false readings. Toyota has addressed many of these issues through software updates.
Electronics and Infotainment Problems
The newest generation Highlanders (2023-2025) sometimes suffer from infotainment lockups, particularly related to subscription prompts for Toyota Drive Connect services. These can render systems temporarily unusable.
A/C Condenser Failures
Models from 2020 onward have shown vulnerability to A/C condenser damage from road debris, leading to replacement costs between $60-$150. The condenser’s forward position makes it susceptible to damage.
Battery Drainage
Some 2020-2025 models experience battery drain issues from faulty sensors or parasitic draws, requiring frequent jumps or battery replacements.
Paint Durability Concerns
Newer Highlanders have received criticism for thin paint coatings that chip easily, particularly on hoods and bumpers.
Toyota Highlander vs. The Competition: How Does It Compare?
| Metric | Toyota Highlander | Honda Pilot | Kia Telluride |
|---|---|---|---|
| Reliability Rating | 4.0/5 | 3.5/5 | 3.8/5 |
| Average Annual Cost | $489 | $542 | $586 |
| 5-Year Depreciation | 44.6% | 48.1% | 50.3% |
| Major Recalls (2020+) | 4-5/year | 3-4/year | 6-7/year |
The data speaks for itself—the Highlander edges out key competitors in nearly all reliability metrics. Lower maintenance costs combine with better depreciation rates to make it a financially sound choice over time.
When NHTSA data is considered, the Highlander also tends to have fewer serious safety recalls than many competitors, though the Honda Pilot remains close in this category.
Most Reliable Toyota Highlander Years to Buy
Based on comprehensive reliability data, these model years stand out as the most dependable:
Best First-Generation Model: 2007 Highlander
The final year of the first generation benefited from years of refinement, earning a stellar 88/100 reliability score from J.D. Power. Many of these vehicles are still running strong with over 200,000 miles on the odometer.
Best Second-Generation Model: 2011-2013 Highlanders
These later second-generation models avoided early production issues while maintaining the simple, durable mechanical systems that made this generation reliable.
Best Third-Generation Model: 2018 Highlander
The 2018 model benefited from mid-cycle updates and refinements, avoiding the fuel pump issues that affected some other years.
Best Fourth-Generation Model: 2020 Highlander
The initial year of the current generation scored well (86/100) before some of the technology-related issues emerged in subsequent updates.
Years to Avoid When Buying a Used Highlander
Not all Highlander years hit the mark. Consider avoiding:
2003-2004 Models
Early Highlanders experienced more transmission issues and oil leaks than later years.
2008 Models
As the first year of the second generation, these experienced some new-design teething problems.
2016-2017 Models
These years saw increased reports of fuel pump failures that could leave vehicles stranded.
2023-2024 Models
Recent Highlanders have experienced more technology-related complaints, particularly with infotainment systems and electronic features.
Highlander Longevity: How Many Miles Will It Last?
The Toyota Highlander is built for the long haul. A 2024 owner survey revealed that 38% of Highlander owners reported exceeding 150,000 miles without any major repairs.
With proper maintenance, Highlanders regularly achieve:
- 200,000+ miles on original engines
- 150,000+ miles on original transmissions
- 100,000+ miles before any significant repairs
The hybrid models have proven particularly durable, with many first and second-generation hybrid batteries still functioning well beyond 150,000 miles—much better than early hybrid skeptics predicted.
Maintenance Tips to Keep Your Highlander Reliable
To maximize your Highlander’s reliability:
- Follow the maintenance schedule religiously
- Oil changes every 5,000-10,000 miles depending on model year
- Transmission fluid changes every 60,000-100,000 miles
- Timing belt replacement (on applicable models) at 90,000-100,000 miles
- Address small issues before they become big problems
- Investigate unusual noises promptly
- Don’t ignore check engine lights
- Fix minor leaks before they worsen
- For hybrid models, maintain proper battery health
- Drive regularly to keep the hybrid battery conditioned
- Avoid letting the vehicle sit unused for extended periods
- For newer models (2020+)
- Keep software updated to address known electronic issues
- Consider additional protection for the A/C condenser
- Monitor battery voltage if experiencing electrical issues
Smart Buying Tips for New and Used Highlanders
If you’re shopping for a Toyota Highlander, keep these tips in mind:
For New Highlander Buyers
- Consider skipping the base trim levels on 2023-2025 models, as they lack some of the premium sound insulation found in higher trims
- Have the dealer check for and install any pending software updates before taking delivery
- Research current owner feedback on the specific engine option you’re considering
For Used Highlander Shoppers
- Opt for Certified Pre-Owned (CPO) models when possible for extended warranty coverage
- Target the 2007, 2011-2013, and 2018 model years for the best reliability-to-price ratio
- Prioritize pre-purchase inspections that specifically check:
- Fuel pumps on 2017-2019 models
- Transmission operation on all years
- A/C system functionality on 2020+ models
- Hybrid battery health on hybrid variants
The Verdict: Are Toyota Highlanders Reliable?
The data overwhelmingly confirms that Toyota Highlanders are indeed reliable vehicles—more so than most competitors in the midsize SUV segment. With lower maintenance costs, higher reliability ratings, and excellent longevity, the Highlander earns its reputation as a dependable family vehicle.
The most reliable years tend to be:
- 2007 (first generation)
- 2011-2013 (second generation)
- 2018 (third generation)
- 2020 (fourth generation)
While newer models have introduced some technology-related issues, the Highlander’s fundamental mechanical reliability remains strong. For buyers prioritizing dependability and low ownership costs, the Highlander continues to be an excellent choice in the midsize SUV category.
Just remember that any vehicle’s reliability ultimately depends on how well it’s maintained—even the most dependable model will suffer if basic maintenance is neglected. Care for your Highlander, and it will likely care for you through many years and miles of family adventures.
