Is your Ford Escape acting strangely when shifting gears? You might be experiencing symptoms of a widespread transmission issue that has prompted multiple recalls. Ford has recalled nearly three million Escape SUVs over the past several years due to transmission problems that could lead to dangerous situations, including unexpected vehicle roll-aways.
The Critical Shift Cable Bushing Problem
At the heart of most Ford Escape transmission recalls is a small but crucial component: the shift cable bushing. This quarter-sized polymer part connects the gear shift lever to the transmission. When it fails:
- Your gear indicator might show “Park” while your transmission is actually in “Drive”
- Your vehicle could roll away unexpectedly when parked
- Your engine might refuse to restart
The main issue occurs when this bushing cracks, deteriorates, or detaches completely. Heat, humidity, and exposure to transmission fluid can break down the polymer material over time. Once compromised, the cable eyelet can pop free from its connection point.
What causes the bushing to fail?
The earliest recalled models (2013-2015) featured bushings with a supplier-applied grease that actually weakened the plastic over time. Later models (2015-2022) used a different grade of plastic (Hilex Hytrel 4556), but Ford and NHTSA now attribute the ongoing degradation to prolonged heat-and-humidity cycling.
The permanent remedy involves installing a yellow heat-stabilized bushing and adding a protective cap to shield the component from fluid exposure.
Major Ford Escape Transmission Recalls Timeline
Ford has issued several transmission-related recalls for the Escape over the years. Here’s a breakdown of the major campaigns:
| Recall ID | Model Years | Issue | Affected Units | Fix |
|---|---|---|---|---|
| 18S20 | 2013-2014 | Grease-contaminated bushing | 504,000 | Replace bushing |
| 19S16 | 2013-2016 | Same failure in 2.5L powertrain | <10,000 | Replace bushing + cap |
| 20S49 | 2020 | Loose bolts on 8-speed accumulator | 23 | Replace accumulator bolts |
| 22S25 | 2015 (2.0L) | Heat-aged bushing | 96,000 | Replace bushing + cap |
| 22S43 | 2013-2019 | Global expansion of bushing recall | 1.73 million | New yellow bushing, cap, cable adjustment |
The most comprehensive recall is 22S43, which covers nearly all 2013-2019 Escape models. According to NHTSA documents, this recall addresses the redesigned yellow heat-stable bushing and protective cap that have proven more resilient in field testing.
How to Check if Your Ford Escape is Affected
If you own a Ford Escape from model years 2013-2019, there’s a good chance your vehicle is included in at least one transmission recall. Here’s how to verify:
- Locate your 17-character VIN (Vehicle Identification Number) on the driver’s side dashboard near the windshield or on the driver’s door jamb
- Visit NHTSA’s recall page and enter your VIN
- Alternatively, use the FordPass app to check for open recalls
- If recalls 22S43, 22S25, or 20S49 show as “OPEN,” contact any Ford dealer for free repairs
Warning signs of impending failure:
Don’t wait for a complete failure. Watch for these early symptoms:
- Your gear selector feels unusually loose or light
- The dash display shows a different gear than what you’ve selected
- Your vehicle only starts after wiggling the gear lever
If you notice any of these warning signs, make it a habit to set your parking brake every time you park, and schedule service immediately. According to safety experts, using the parking brake is a simple but effective backup measure to prevent roll-away incidents.
What to Expect During Recall Service
When you bring your Escape in for the 22S43 recall service, the repair process typically takes 40-60 minutes. Here’s what the technician will do:
- Verify your VIN and shift the selector to Drive position
- Disconnect the shift cable and remove the old bushing
- Install the new yellow heat-stable bushing
- Add a protective service cap over the joint to guard against fluid contamination
- Adjust the shift cable tension and clear any transmission diagnostic codes
This service is performed free of charge as part of the recall. If you previously paid for a repair related to the shift cable bushing, Ford will reimburse you if you submit your receipts within 10 days of receiving the recall notice.
Other Transmission Issues to Watch For
Beyond the shift cable bushing, Ford Escape owners should be aware of other potential transmission problems:
| Issue | Symptoms | Solution |
|---|---|---|
| 6F35 harsh shifts/judder | Jerky 1-2 or 2-3 shifts, shuddering under light throttle | PCM software update, transmission fluid change every 30,000 miles |
| Start-stop accumulator bolts | Warning light, fluid leak under vehicle | Replace accumulator (covered under recall 20S49) |
| PCM software issues | Sudden power loss, parking mechanism damage | Request PCM calibration updates during regular service |
| Fuel injector leaks | Gas odor, check engine light, fire risk | Software update and drain tube installation for 1.5L and 2.5L PHEV models |
The 6F35 automatic transmission used in many Escapes has been the subject of multiple class-action lawsuits alleging Ford failed to disclose known defects. Though some cases have been dismissed, many owners report shuddering, jerking, or hesitation during gear changes.
Regular transmission fluid changes (every 30,000 miles instead of Ford’s recommended 150,000) have helped many owners extend transmission life. Consider requesting this service during your recall visit.
Protecting Yourself and Your Vehicle
Even after getting the recall repair, there are steps you should take to ensure your Escape remains safe:
- Always use the parking brake – Make this a permanent habit, even after the recall repair
- Check for updates regularly – Transmission software updates are released frequently
- Keep all service records – Documentation speeds up reimbursement claims and maintains resale value
- Be proactive about maintenance – Request transmission fluid exchanges more frequently than the manual suggests
When parking on an incline, consider using wheel chocks for added security. For vehicles with persistent issues, the Ford Customer Relationship Center can connect you with resources beyond standard recall repairs.
Understanding the Dangers of Roll-Away Incidents
The consequences of a transmission roll-away can be severe. If your Escape shifts out of Park unexpectedly, it can:
- Roll into traffic
- Strike pedestrians or property
- Cause injuries to anyone attempting to stop the vehicle
According to consumer safety organizations, vehicle roll-away incidents lead to approximately 150 fatalities and thousands of injuries annually in the U.S. The risk is particularly high in driveways and parking lots where drivers may exit their vehicles assuming they’re securely parked.
This is why Ford expanded recall 22S43 to cover nearly all 2013-2019 Escapes, regardless of previous repairs. The yellow bushing represents what engineers believe is the permanent solution to the problem.
Getting Your Recall Completed
If you have an open recall for your Ford Escape’s transmission:
- Call any Ford dealer – You don’t need to return to the selling dealer
- Schedule the repair soon – Parts are widely available nationwide
- Request a loaner if needed – Some dealers offer courtesy vehicles for recall work
- Combine with regular service – Ask about transmission fluid changes or PCM updates during the same visit
For Escapes that have experienced a cable failure, Ford’s Roadside Assistance can be reached at 1-866-436-7332 for towing to the nearest dealership.
Long-Term Ownership Considerations
For those planning to keep their Escape beyond the warranty period:
- The 6F35 transmission typically needs more frequent fluid changes than specified in the owner’s manual
- Consider requesting a PCM update at every major service interval
- Some owners have found success with aftermarket shift cable bushings made from more durable materials
- Document all service and keep records of any unusual transmission behavior
According to numerous owner reports, these preventative measures can significantly extend transmission life in affected models.
Recall Repairs vs. Extended Solutions
While the recall provides the minimum necessary remedy, some owners with repeated issues have pursued additional options:
- Transmission control module reprogramming
- Complete shift cable assembly replacement rather than just the bushing
- Transmission fluid flush with higher-grade synthetic fluid
- Installation of aftermarket shift cable bushings with different materials
These additional services aren’t covered under the recall but might be worth discussing with your service advisor if you’ve experienced multiple failures.
The Impact on Resale Value
Having an open recall can impact your ability to sell your Escape. Many potential buyers check the VIN for open recalls, and some states restrict the sale of vehicles with unaddressed safety recalls.
The good news is that properly documented recall repairs don’t negatively affect resale value. In fact, they demonstrate responsible ownership. Keep all paperwork showing the recall work was properly completed, including the work order specifying the yellow bushing installation.
Looking Forward: Has Ford Fixed the Problem?
The progression of recalls from 2018 through 2022 shows Ford’s evolving understanding of the problem. The latest yellow bushing with protective cap appears to be holding up better in field testing.
However, many owners remain skeptical after multiple recall campaigns for essentially the same issue. The real test will be how these components perform over 5+ years of exposure to real-world conditions.
For added peace of mind, some owners have developed the habit of tugging their shift lever after selecting Park to verify proper engagement, in addition to always using the parking brake.
Making the Most of Your Dealer Visit
When you bring your Escape in for recall service, consider these additional requests:
- Ask for a comprehensive multi-point inspection
- Request a transmission fluid condition check
- Have them check for any PCM updates
- Ask about any other open recalls or service bulletins
Most dealers are willing to perform these additional checks while your vehicle is already in for service. This proactive approach can identify potential issues before they become major problems.
Remember that the transmission shift cable bushing recall repair is completely free of charge. If you experience any difficulty scheduling the repair or have questions about the process, NHTSA’s Vehicle Safety Hotline at 1-888-327-4236 can provide additional guidance and support.
